At ValuesPicksAI, we strive to ensure customer satisfaction with our products/services. If you are not entirely satisfied with your purchase, you may request a refund under the following conditions:​

• Time Frame: Refund requests must be submitted within 48 hours of the original purchase date.​

• Method of Request: To initiate a refund, please contact our customer support team at support@valuespicksai with your order details and the reason for the refund request.

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Refund Process

• Approval: Once your refund request is received and approved, we will process the refund to your original method of payment.​

• Processing Time: Refunds may take up to 3-5 business days to appear on your statement, depending on your financial institution.​

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Important Considerations

• Transaction Fees: Please note that while we do not charge additional fees for processing refunds, the original payment processing fees charged by Wix Payments are non-refundable. For example, in the U.S., if you made a purchase of $100, the original processing fee was $2.90 + $0.30. These fees will not be returned upon issuing a refund. ​Wix Support+2Wix Support+2Wix Support+2

• Chargebacks: Initiating a chargeback with your bank or credit card company can result in additional fees. We encourage customers to contact us directly to resolve any issues to avoid unnecessary charges.​

• Insufficient Funds for Refunds: In the event that our Wix Payments account does not have sufficient funds to cover the refund, there may be a delay as we add the necessary funds to process the refund.

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Changes to This Refund Policy

We reserve the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on our website.